Page 1 of 2

Wrench light

Posted: Tue Feb 18, 2014 3:16 pm
by Richmond72
This weekend the wrench light came on. It went off when I powered off but kept coming on a few miles into my subsequent drives. I took it in last night and got it back tonight. They performed a recall software update. When they brought the car out to me, the light came back on. They kept it.

Anyone else have this problem?

Re: Wrench light

Posted: Tue Feb 18, 2014 3:34 pm
by Hugh
I am having an intermittent wrench light also, and am taking to the dealer this Thursday. I'll post the results of that visit. It first came on when I was rocking the car thru deep parking lot snow. Then it came on the next day for a while and went off.

Re: Wrench light

Posted: Wed Feb 19, 2014 8:51 am
by Richmond72
Don't know if this is a good thing or not, but Ford is sending an engineer to take a look at it.

Re: Wrench light

Posted: Fri Feb 21, 2014 9:16 am
by Richmond72
According to the Ford Engineers, the car has a transmission fault and the transmission needs to be replaced. It should take 1-2 weeks to get the car back.

Re: Wrench light

Posted: Fri Feb 21, 2014 9:50 am
by Hugh
My car is at the dealer's, as I mentioned before for the wrench light indicator. I have been told to get the car back, and that it may be a problem with the main battery pack, but to drive the car until the fault comes on again and then bring it back. I'm only about 12 miles away from the dealer, so I'm not distressed about that. I mentioned the transmission problem that was found with Richmond72's car, and they thought the rocking might have caused that alarm momentarily.

Re: Wrench light

Posted: Fri Feb 21, 2014 10:50 am
by Gigi
Richmond72 wrote:According to the Ford Engineers, the car has a transmission fault and the transmission needs to be replaced. It should take 1-2 weeks to get the car back.
Wow! Sorry to hear that. I swear, my wife nor I did anything to it while we were test driving it before you bought it! Did they give you a loaner until the transmission comes in?

Re: Wrench light

Posted: Fri Feb 21, 2014 11:43 am
by Richmond72
They offered a loaner but I declined for now since I have another car I can use

Re: Wrench light

Posted: Fri Feb 28, 2014 5:16 pm
by Richmond72
The dealership said my car would be ready today or Monday. They were going to call if it was ready today so I guess that means I will be able to pick it up Monday after work. I forgot about getting my permanent tag so the temporary one has expired. I'll have to pick the car up Monday and head over to the tag office Tuesday before I can do any driving in it. I really hope this took care of the problem as I am ready to have my baby back.

Re: Wrench light

Posted: Wed Mar 05, 2014 8:06 pm
by Gigi
Richmond72 wrote:The dealership said my car would be ready today or Monday. They were going to call if it was ready today so I guess that means I will be able to pick it up Monday after work. I forgot about getting my permanent tag so the temporary one has expired. I'll have to pick the car up Monday and head over to the tag office Tuesday before I can do any driving in it. I really hope this took care of the problem as I am ready to have my baby back.
Got the car back yet?

Re: Wrench light

Posted: Thu Mar 06, 2014 3:08 am
by Richmond72
Gigi wrote: Got the car back yet?
Oh, how I wish! No, I called Monday and the new service rep assigned to me (1st one left the dealership) said it would be ready Tuesday (needed another part). On Tuesday, they said the wrong part was ordered and it would be Wednesday. On Wednesday the part was being installed and wouldn't be done in time to test it. So, today is Thursday and I am hoping that I get to pick it up after work.