TonySpice
Posts: 51
Joined: Mon Oct 28, 2013 11:30 am

Car is bricked!

Sun Dec 08, 2013 8:03 am

Hi everyone, went in today AM to get in the car but its bricked, cannot even get into it - when I tried to open it using the key fob the indicators flashed a little but car did not open. Tried the other key fob, same result.

Called Ford roadside and all they can do is tow it to the dealer, no other recommendations. Did this happen to anyone else, is there any number you can call for technical support in this sort of issue?

Yesterday was a particularly wet and cold day in NJ but the car was running fine - today its like a massive brick sitting in the middle of the driveway.

Edit: Last week My Ford Mobile also stopped working. Not sure if its related.

davideos
Posts: 409
Joined: Mon Jan 21, 2013 8:58 pm
Location: So Cal

Re: Car is bricked!

Sun Dec 08, 2013 9:56 am

I think your 12v battery might be dead. Use the physical key in the key fob to unlock The door and pop the hood. Hook up a standard car battery charger to your 12v battery. If you have a volt meter, record the voltage before you start....just for curiosity.

After the car battery charges, the high voltage battery will be able to take over if you drive the car.

The dealer should then check the charging voltages to ensure it doesn't happen again. There have been a number of similar occurances. It seems that some of the 12v batteries have been bad. I've been monitoring my 12v battery for the last week just to see how the car keeps it charged. It seems to be doing it correctly, but I do notice that the voltage is sitting at 12.02v when it hasn't been charged for a few hours. It really should be at 12.6v. I suspect my car to do the same one of these days.

Best of luck. You will be driving around in no time.

Susan
Posts: 41
Joined: Mon Aug 12, 2013 5:44 am
Location: Long Island, N.Y.

Re: Car is bricked!

Sun Dec 08, 2013 11:45 am

I had this happen around 2 weeks ago. I drive the car fine the day before and the next day the car was dead. I used the key and realied from reading the forum the 12v battery had died. I called for service and they flat bedded the car to Ford. The tow truck driver jumped the car and left it running. He asked me if I wanted to drive it to the dealer and I refused. Try to refrain from working in the car yoirself. The last thing you need tonbeing accused of touching X or breaking Y and the tables turn. Once you get the new battery you should be fine. They did find error codes post recall upgrade that they resolved. Ask about that
2013 FFEV White
2013 FFEV Ice Storm

TonySpice
Posts: 51
Joined: Mon Oct 28, 2013 11:30 am

Re: Car is bricked!

Sun Dec 08, 2013 12:49 pm

Thanks guys.

For some reason I just didn't think about the 12v battery.

If this had happened in any gas powered vehicle I would have checked that 999 out of 1000 times!!!!

:oops:

I'll go and check it now and hopefully I can cancel the Ford tow.

TonySpice
Posts: 51
Joined: Mon Oct 28, 2013 11:30 am

Re: Car is bricked!

Sun Dec 08, 2013 12:55 pm

Unfortunately went out and the car and driveway are covered in 2" of snow (I'm in N.Jersey area) and its still coming down hard.

OK, will wait for this to subside and try later, hopefully before it gets too dark.

TonySpice
Posts: 51
Joined: Mon Oct 28, 2013 11:30 am

Re: Car is bricked!

Sun Dec 08, 2013 2:09 pm

Abandoned the attempt for tonight.

Way to cold, snow still coming down hard in Jersey and light is gone.

Could try again tomorrow AM ...but then I'd still have to wait for it to charge and still have the mystery of why the battery died (I assume an alternator exists in this).

I'm taking Susan's advice and letting Ford tow it.

Let the dealer figure out whats gone wrong (I have the 30 day rental package).

davideos
Posts: 409
Joined: Mon Jan 21, 2013 8:58 pm
Location: So Cal

Re: Car is bricked!

Sun Dec 08, 2013 5:21 pm

No, there is no alternator...well, not what you are thinking of. Honestly, I'm not sure myself, but there is likely a DC to DC converter and a 12V charging circuit. When the car is on, it will send a voltage similar to what an alternator would produce in order to run the accessories, headlights, and charge the battery for the time the car was not on. Reading the Focus manual, you will see that ford recommends disconnecting the 12V battery if storing the car for 30 days or more...which means, there is some current draw when the car is off.

Watching the voltages last week, I can tell that when the 12V battery is charged and there isn't much current draw (i.e. the headlights are off), then the voltage drops down to a trickle charge or a "float" voltage.

Anyway, I can't say if your problem is your battery or your charging circuit, but my guess is it is simply the battery. You will likely want the dealer to replace the battery regardless if it is the battery or not. Damage occurs to the battery when the voltage drops below 10.5V. It is likely that if they charge it back up, it will seem ok, but if it did this once, it is likely to do it again. If you have a volt meter, you can determine this by popping the hood and measuring the battery; however, with 2" of snow on top, I wouldn't want to check either.

One thing to note: The car does charge the 12V battery as it charges your high voltage or drive battery. However, when charging is complete, it no longer charges the 12V battery. That's what I observed. And no, you didn't do anything wrong. The car should be able to keep its 12V battery charged no matter the conditions you drive it in....headlights + stereo + heated seats + cell phone charging in the accessory plug. If your battery dies, it is likely a bad battery...unless you use accessory power for an extended amount of time.

Anyway, it will be good for the dealer to look at it to make sure the charge circuit is working. My prediction is that you will get a new battery.

EVA
Posts: 874
Joined: Tue Aug 06, 2013 9:10 pm
Location: Chicago Area

Re: Car is bricked!

Mon Dec 09, 2013 12:21 am

TonySpice - there could be a lot of things wrong. The only place that can fix the problem is your dealer. What happened to you is exactly what happens when the 12V battery dies - you can't open the car, no lights come on, and they might flicker. Yes I had that happen to my car. There are a few threads about the 12V battery.

The key things you want to know:
Suggest to your dealer: apply the programming change described in the technical service bulletin 13-9-19. This is different and in addition to the SSN recall you should have received. Sorry - that reprogramming is not included in the recall, you have to have both done.

The other thing - once you are positive the car is fixed, ask the dealer to replace your 12V battery. From this forum I found out that once a lead acid battery has gone to 2 or 3 volts, the battery is damaged badly (specifically the plates sulfate and the battery loses capacity in a huge way). You'll have to ask this very nicely, and the dealer kind of have to do a little cutting corners to get you a new battery. They should be able to replace it under warranty.

Good luck. Remember - tow the car on a flat bed, not with the rear wheels on the ground. And if Ford Roadside Assistance gets your car started with a jump - your car will stay running and you can drive it to the dealer. I had the towing company follow me to be sure the car didn't die. I happened to know the tow truck driver though.
2014 Platinum White FFE (Turning in mid Dec. 2016 25,000 miles)
2013 Ingot Silver FFE
2012 Titanium ICE Focus
2014 Tesla Model S 85

sourcejockey
Posts: 10
Joined: Fri Nov 08, 2013 4:57 pm

Re: Car is bricked!

Mon Dec 09, 2013 12:19 pm

This happened to me the day I bought the damn thing--turned out to be a short in the GPS unit.

JTCalif
Posts: 152
Joined: Thu Apr 11, 2013 10:42 pm

Re: Car is bricked!

Sat Dec 14, 2013 12:29 am

EVA wrote:TonySpice - [...]
Suggest to your dealer: apply the programming change described in the technical service bulletin 13-9-19. This is different and in addition to the SSN recall you should have received. Sorry - that reprogramming is not included in the recall, you have to have both done.
As I read it now,
TSB 13-9-19 (Sept. '13) says (after some testing) "Reprogram the [...] (PCM)", unless there are no Diagnostic Test Codes indicated.
SSN recall notice 13S09 (Nov. '13) says largely "dealer to reprogram the [...] (PCM) free of charge".

Is there a relevant different I do not see here?

I have set those both aside, did neither, since my FFE (built in May 2012) simply works; the 12 V. battery has lasted OK, including in 2 weeks when I was on a trip (car unplugged).
"If it ain't broke, don't fix it."
Is there some other gain I am missing out on, not SSN-related?
(Yes, there are imperfections, like dashboard problems, but no big deal.)
FFE built Jan 2015 (was FFE May 2012)

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