Yes you will need it reprogamed. With out the leaf tab you can not see battery state of charge.
Also settings for cabin precooling ,preheating and value charging.
I had to get mine redone on my 2013.

Check coolant level.
Have dealer do a coolant system purge. Ask them to do it twice. This will get rid of any air trapped in system and if one of the coolant valve are not working it should show up while they are doing the procedure.

Hope this helps.

Call dealer back. Have them check 8 year 100k mile coverage on electric power train.

Try changing battery again. Use a brand name battery like Eveready or Duracell. Have had no name ones not work new from the store.

2013 ffe
2013 c-max

I think you might be posting in the wrong topic.
Do you know why it is not starting?
Has anyone done a diagnostic scan on the car?

My nephew's light ring replaced twice. I think it was done under warranty.
He drives 2012 ffe.
I have had no problems with mine. 2013 lease return. Had for almost a year.
Great car. No problems.

I once had to start the car with the moble app. Then pushed the start button in car with my foot on brake. Thankfully this was in my driveway.

2013 ffe lease return

Try turning on Def. High. It is the red Def button above the on/off button on the hvac control panel.
Mine was not working and did this and have had heat on
Any setting ever since.
Worth a try and my save a trip back to Ford.

2013 ffe lease return.

I have had this happen but only when in a hurry.
I make a habit to start the car then put on my seat belt.
Never had it happen then.

I have a 2013. If doors are locked the rear latch button will not work. If I have the key fob with me it will open.